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Pardon me while i scream at BT... 
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Post Pardon me while i scream at BT...
As some of you may of noticed, when trying to play on the servers as of late i had some insanely stupid high pings... spiking from 20 to 600~800. Along with this my internet downloads are lucky to hit 20kb/s if im lucky.

So i ring up BT(my isp - don't laugh i get a good deal) tell them my porblem... After spending 2hrs on the phone to no doubt some spotty 18yr old reading of a screen telling me oh there notin wrong reporting on our side. (Ofcourse not heaven forbid you admit to a bleeping problem!)

Anyway, about a hour or so after getting of the phone, i receive a email with 'tips' on how to fix my problem... Wait for it... these 'tips' and video, are all done with....win98!... Im sorry did i miss the whole last 10yrs of software?... Im running two copys of xp and a copy of vista. Lucky for me, i know what im doing, and ofcourse already done all there 'tips' before even calling em. But i feel for the poor avg joe that aint got a clue what he/she is doing and are being directed to a 10yr out of date guide.

ARG! Why can't fecking BT just admit there screwing my internet and FIX IT! its almost impossible to play atm and totaly impossible to download anything/watch a video on youtube :(

Anyone recommend a good ISP? Cause if they don't fix this soon i shall be going else were,, geat deal or not. :evil: :(

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Mon Jun 16, 2008 8:30 pm
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Post Re: Pardon me while i scream at BT...
Few little things to start off with, have a look on samknows and find out what, if any, LLU suppliers are on your exchange.

1. Test your master socket on your phone line, go to the main phone in the house, should be in two parts, under the screws and try the socket under there, it will disable any extensions though.

2. Find out your line attenuation, with that you can find out the max download speed that your line will take

3. If you have sky or o2, consider them as they are cheap and fast. - sky is for me anyway


Mon Jun 16, 2008 9:41 pm
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Post Re: Pardon me while i scream at BT...
hmm according to the site i should be able to receive ~4mb :shock: I never seen my speed go over 1.5.

I think i need to be having words with BT again :(

I have sky tv already so in theory i can get the internet aswell, says i can on that site anyway, might be time to look into it all... hmmm


Mon Jun 16, 2008 10:00 pm
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Post Re: Pardon me while i scream at BT...
Virgin media are good :)

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Tue Jun 17, 2008 1:23 am
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Post Re: Pardon me while i scream at BT...
But provide you with crappy traffic shaping and will bring you Phorm.

Plus you'd need to be in their area as well, plus they traffic shape, and is expensive.

And did I mention the traffic shaping on downloads...


Tue Jun 17, 2008 12:14 pm
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Post Re: Pardon me while i scream at BT...
I can't get cable around here thank god.

I had NTL years ago and had noting but problems with em ;) :(

I got BT calling me tonight to 'trouble shoot' my problem, should be fun me being a former network engineer so i got a clue what im talking about. After doing some research into this matter seems to be a common problem BT seem to like ti randomly put caps on your internet speed... hmmm i sense a war starting with BT tonight and i shall make sure i bloodly well win!

If all fails seems i can get free broadband from sky, gota love having 3 boxs with all the channels :D


Tue Jun 17, 2008 12:40 pm
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Post Re: Pardon me while i scream at BT...
There'll be a 15 year old summerjobber calling you and when you start arguing he starts crying. :lol: :lol: Good luck with that war.

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Tue Jun 17, 2008 12:46 pm
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Post Re: Pardon me while i scream at BT...
Lmao, prob agent.

Im lovely thou, we all know this, never hear me get angry...much... :evil: :oops:


Tue Jun 17, 2008 1:36 pm
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Post Re: Pardon me while i scream at BT...
If you do go with sky, just note that they don't enforce their limits atm, might come in eventually but none now.

So unless you really want the extra upload speed, I wouldn't worry about going for max.

You'll also need to ask for the max delays to be lowered, which is done overnight for most people now, otherwise you'll get higher pings on games.


Tue Jun 17, 2008 3:05 pm
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Post Re: Pardon me while i scream at BT...
Threaten to move companies. I bet it will magically fix itself.

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Tue Jun 17, 2008 4:02 pm
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